Reviews

"This review may be a little long...I’m a Coldwell Banker agent from NJ. After searching and finding a Coldwell Banker agent in FL, Michele Peppe Harris, we started our home search in Naples. She and Chip Harris found a home and we purchased it. After 7 years we decided to move to Ft Myers to build a new property and closer to family. They listed our property in Naples and it sold in a little less than 4 weeks. Michele and Sam Wells were there every step of the way. Handling every open house and even dealing with removal of furniture! Michele has become a friend and Sam has also. They are very professional and so easy and fun to deal with, handling any hiccups which came along. They were always there to run to the property if needed. We could not have done this without them! I’m so happy I searched and found Michele from the Fifth Avenue Coldwell Banker office!!! "

"Purchasing a property is nerve wracking in itself & doing it long distance takes it to another level. Working with Sam Wells made this such a great experience. Sam is first and foremost a professional. She is a pleasure to work with, friendly and patient to a fault. She answered all our questions (& there were a lot) guiding us every step of the way. Sam made the entire process seamless. Giving us peace of mind and knowing we made the right decision. "

"Neil and I have been working with Chip, Michele and Sam for over 15 years and could not be happier with our real estate experiences and the friendships that have grown along the way. Between two extensive searches for the ‘perfect’ Naples home, two successful purchases, one successful sale and three major renovations, we have thoroughly enjoyed our time with The NaplesRealEstate.com Team and would highly recommend them for all your Naples real estate needs! Looking forward to many more fun and laughter filled times along the way!! Neil and Katie"

"Chip and Sam have helped us find, negotiate and navigate two purchases in Naples. They step up to every issue that arises professionally and are nothing but the best!"

"We had an outstanding experience working with Chip, Michele and Sam at Coldwell Banker. From the very beginning, they were attentive, professional and deeply knowledgeable about the local market. They took the time to understand our needs and preferences and worked tirelessly to find the perfect home for us. Their communication was top-notch, keeping us informed every step of the way, which made the entire process smooth and stress-free. Whether it was answering our questions, negotiating on our behalf, or handling all the details, Chip, Michele & Sam exceeded our expectations. We couldn't be happier with the outcome and would highly recommend Chip, Michele and Sam to anyone looking to buy or sell. "

"We highly recommend Sam if you are looking to have a true professional handle your real estate search. Her knowledge of Southwest Florida's real estate market and willingness to listen to what we were looking for were key in us finding our home. We've worked with several agents over the years and Sam is the best. From our first conversation with her to the final walk-through, Sam was there for us. If you want to work with a pro, we recommend that you contact Sam."

"Working with Sam Wells has been awesome! Our journey (literally a journey!) started over 2 years ago. We knew we wanted to live in Naples, and Sam was incredibly patient, knowledgeable and available. Sam showed us many developments and homes, and with the market in a constant upward motion, she worked with us to find the perfect home in the perfect development. We are so happy and she has been a tremendous (& patient) resource all the way through! Thank you!!!"

"We can not thank Chip, Michele and Sam from Coldwell Banker enough for their outstanding effort in selling our home in Naples. They were so professional in handling our transaction and keeping us in the loop from start to finish. They assisted us in every facet of the transaction during and after the sale including the packing and shipping of our personal effects to us in a different state. We would unequivocally recommend them to anyone thinking of buying or selling real estate in the area. "

"Sam is an excellent agent who bent over backwards for us from start to finish. She’s experienced and super competent!! If you’re considering using Sam as you agent, just jump in and do it. You won’t be disappointed!!"

"Thank you for your amazingly efficient sale of our condo - you made it so easy and we are really grateful. We will happily recommend your team to any potential buyers/sellers! "

"Sam - It was your excellent reputation that made us choose you as our realtor and you did not disappoint. Building a home is stressful and being 1,500 miles away just compounds that factor. You went above and beyond by overseeing construction, keeping us up to date with pictures and progress reports. When there were problems, you were our advocate, you truly had our backs! Thank you for your time and effort. You were the best decision we made!!"

"We were referred to Sam Wells when we decided to purchase a condo in Naples, and we met her in person only once at the beginning of our search. From that point on, we did everything remotely. We depended on Sam, and she delivered every step of the way. She became our eyes as she reviewed properties that met our criteria and she never let us down. Her responsiveness was outstanding. We are thrilled with our new property and even more thrilled with having met Sam to represent us."

"I would highly recommend Sam Wells to be your next realtor! My husband and I have been through over 15 closings and she was without a doubt the most amazing realtor we ever worked with! We recently sold and purchased property and Sam was able to make everything go smooth from start to finish. We live in Boston and could not be present and she stepped up and left no stone unturned. She was professional, courteous, thorough, trustworthy and caring. Both properties needed attention before the closings and Sam was able to line up workers in a timely manner and actually went in and did some repairs on her own! She maintained contact with us and kept us informed through every step of the process. Because of our professions (a nurse and airline pilot) we are very detail oriented and have very high standards. She was able to meet our needs in every way and she was the best realtor ever!"

"Every now and again, in life, one gets lucky and in this situation we won the lottery in getting Sam as a realtor. In 2019 Sam Wells was instrumental in helping us get a seasonal condo for 2022 she went out of her way to make it happen! After deciding we were interested in purchasing a condo, we reached out to Sam. She is by far the best realtor I've ever had to deal with. She connects with her clients and is emotionally supportive in decision making skills. She returns phone calls immediately and leaves text messages promptly as well. Her knowledge of real estate is amazing. She walks you through all the necessary steps needed to complete a sale. If problems occur she knows exactly who to contact and what to do to facilitate the process. It doesn't matter what time of day, if contacted, she is always willing to assist you. I've referred Sam to a few friends as I feel it would be to their advantage to reach out. They would never be disappointed. Sam is an asset to her company & deserves additional stars for her expertise in the real estate business."

"This is the second sale and third purchase we have made using Harris | Peppe | Wells. Each time they have shown the ability to adapt their approach according to the specific property and our unique needs. Their level of professionalism is unmatched in an industry where it’s hard to find high value, high integrity professionals. While they once again delivered on their superior sales and marketing approach, this time their greatest value was in their post-sales contract support. They were exceptional in handing our complicated timing demands and made the entire closing process go smoothly. Couldn’t recommend this team more."

"I highly recommend Sam. She is honest, knowledgeable,  and responsive. Sam worked with me for over a year to help me find the right condo. She was never pushy, always gave her honest opinion if she didn't like something about a condo or didn't think it was right for me. Most units that were viewed, were viewed by Sam as I am out of state. I want to thank Sam for her patience and professionalism."

"Able to inform us on many areas (Pros and cons). We live outside of the area and she helped us purchase a vacation home. She helped after closing as well. Don't know how we could have done this purchase without her help. Pre and post-closing, service was fantastic."

"Sam is a great agent to work with. She listens to your needs and is very responsive. She has detailed and thorough knowledge of the area and gives an honest opinion of which properties are closest to your needs. Sam also goes the extra mile - providing extra information on insurance costs and went out of her way to pick me up from my hotel, fitting into my tight schedule in Naples and taking me to the various properties. What is really important with an agent is trust - I totally trust Sam to find the perfect property that will meet my exact needs. She stays in regular contact, is very patient and a really nice person to deal with. I would have no hesitation in recommending Sam."

"Sam was great! Picky buyer and we were remote sellers. She handled a million details with no sweat. She and her team did a great job. Everything went smoothly and better than I ever thought they would. This includes helping the police catch a felon that had broken in to the place!"

"Sam was relentless on finding us a home. Not only did she find us the perfect house she recommended a mortgage company and home insurance company that saved us a lot of time and money. Could not recommend her enough! Made the experience a breeze. Thanks again Sam for everything!"

"Sam was great support for helping us find a rental property (1 day!) and our home (1 week!). She is attentive, totally tuned into what we were looking for in a property. Absolutely the best Real Estate Agent in Naples!"

"Working with Sam has been absolutely wonderful. She managed to sell my home of twenty-five years and help me buy a new one during such a hard time in the world. Any questions I had she answered with such grace and if by any chance she did not know an answer she found someone who did immediately. She has made this process so smooth for me that I barely stressed at all. She always takes care of me and my family and I would highly recommend her to anyone who is selling or buying their house. Thank you so much Sam!"

"I have been working with Sam over the last (5) years and have always received over the top expected services. She is highly professional. Strong ethic, keeps in touch and gets the job done in a timely manner. I have never been disappointed."

"Sam came recommended to us from a friend and was absolutely wonderful to work with. Coming from another state, we had a lot of questions and Sam helped us every step of the way and is still helping us even after the closing. She is a wealth of knowledge and has such a positive personality. We can’t imagine working with any other agent."

"Sam has been an amazing realtor and resource for us! She is extremely patient as our buying process took about year. In a very challenging market she was available for video walk-thrus on short notice. Sam goes above and beyond for her clients. She made the search and closing process as seamless as possible. We were buying from out of state so that added even more challenges. Sam is calm and does not put any pressure on you. Has lived in the area for decades and is knowledgeable and helpful. I highly recommend her!"

"Sam was wonderful to work with and helped us find and secure the perfect seasonal home in Naples. 100% we would not have gotten this condo without her assistance in a very competitive bid for the vacation home. We highly recommend her for buying or selling."

"I worked with Sam Wells in selling my condo and buying a new one. Wow! Sam is an unbelievable realtor!!! She went WAY beyond what I ever expected. She was honest, kind and so very patient. She can easily troubleshoot any problem and make it seem so simple. She was always available for me, no matter day, night, weekends, last minute. She is the ultimate professional!! I don't know what I would've done, had it not been for her. I would recommend her in a heartbeat. If you need a realtor, and you don't choose Sam, you've picked the wrong realtor. Thank you, Sam, for EVERYTHING!!!"

"We have recently sold and closed a condo and purchased a new Villa in Naples Florida. Sam Wells supported us in both of these transactions. Her performance was exceptional. First and foremost she is honest, straightforward, and trustworthy. She has a great understanding of the market, she was very patient with us in our new home search, she handled the sale, inspections, and closing of our condo exceptionally and with very minimal effort on our part. I would strongly recommend her for your real estate needs in Naples."

"Chip , Michele and Sam are the best to work with. They are honest, hard working and always looking out for their buyers interest. This is our second purchase with them , and couldn’t be happier"

"Sam is the consummate professional realtor who is knowledgeable about the market and the process of buying/selling; yet, all the while, remaining friendly and approachable. She had the answers almost as soon as I asked the questions about the home we purchased. Sam is truly dedicated to making the entire experience go smoothly for all parties involved. Will be using Sam to sell my house and would highly recommend her to all who are in search of a realtor who has your best interests at heart. 10 out of 10 & a superstar in my estimation."

"Chip, Michele, Sam and the people they work with are above five stars. Day night and weekends they responded as if I was the only client they had. I will always be thankful for their helping making our move painless. Thanks"

"Sam Wells is thorough, zippy, efficient, easy to approach. Not to mention sensitive to the customer’s thoughts. Knowledgeable, and a master in her field. I will recommend Sam, and Naples Real Estate, to anyone i come in contact with, who needs to buy or sell. On a scale from 1 thru 10, I would confidently rate Sam, a 10+."

"When it comes to selling or buying, who you hire matters! Sam is simply the best at what she does. The road to selling/buying isn’t always easy but having her as my agent made me confident that everything would be handled. She is a person of integrity and very professional. I HIGHLY and CONFIDENTLY recommend her to represent you with your real estate needs!"

"We worked with Sam during the search and purchase of our new home. We were out of state for much of the process but communication was never an issue. Sam was always prompt, including nights and weekends. We never felt pressured to make a fast decision. Also, she was fun to work with and we had many laughs along the way."

"I have been a customer of the agents of Naples Real Estate for almost thirty years. I have bought and sold houses and bought and sold several condos. The entire team - Sam, Michele, and Chip are true professionals. Sam Wells recently assisted me in buying/selling condo. Sam has gone above and beyond my expectations. She is also knowledgeable, my handyman, a great listener and someone I truly trust to get the job done. The entire team worked together with their experience to answer and advise me on any concerns. You will not be disappointed in their service. Thank you to the team."

"Sam was awesome. She went above and beyond our expectations. I had limited time in Naples and she worked with our schedule. Her response to our texts were spot on and her opinion was invaluable. She helped us make our dream come true and you can’t ask for much more. Sam thank you so much for your professionalism and kindness."

"We cannot say enough about the wonderful experience we had working with the team at Naples Real Estate. Chip helped us on our journey to find the perfect property. We can honestly say it was not where we thought we wanted to be in the beginning. Chip listened to our goals, helped us us better understand what we really wanted and both Chip and Michele, with their extensive knowledge of communities in the Naples area, introduced us to properties we would never have considered on our own. Once we found our dream property and our purchase offer was accepted, Sam and the team helped us every step of the way through to closing. It couldn’t have worked out any better. We’re so happy we chose Naples Real Estate!"

"This team is the best! Thank you to Sam for guiding us through the home buying process. Sam was ahead of every step of the process and her communication is amazing. She is thorough and extremely competent. Her expertise was evident and allowed for a smooth transaction. Thank you Sam!"

"My realtor, Sam Wells, was awesome! For a first time seller there were so many questions that i had and she was always there to patiently explain everything in layman terms. She also came to the house to walk me through signing all of the e-doc papers. At the closing she came with me to make sure all was done correctly. When the buyer did his closing once again Sam was there to help me with the paperwork. When there were problems she was right there with me helping to solve them. I am so glad she was my realtor."

"Chip, Michele, and Sam are outstanding! They are highly professional, very knowledgeable, and truly caring. Their marketing was top quality and every detail of the process, especially from the offer through closing, was responsive and handled with knowledge and skill. I highly recommend them to anyone who is thinking about selling or buying property in Naples."

"Excellent service from this team as we sold/closed our Naples condo! Looking forward to purchasing a new piece of paradise with them in the near future."

"Sam Wells recently sold our condo in one day. From the day that we met Sam she provided excellent service. If I needed a question answer, Sam always replied in a timely manner. Selling and buying a home is a stressful time but Sam always made you feel at ease. Thank you Sam Wells."

"Sam Wells is a wonderful real estate agent and person! She worked tirelessly for us and was always available with any question that we had. She is highly knowledgeable in the area and always went above and beyond! We really had a great experience with her!"

"We had a well located but un-modernized 2-bedroom condo to sell. It took imagination and Chip and Michele supplied it with a photo display of what the upgraded condo could like it. It sold in weeks for the price we wanted. They were always attentive, responsive and upbeat. We closed in two weeks!"

"Michele and Chip Harris were a dream come true. Their care and interest in finding our little piece of paradise began 3 years ago. We looked at more then 30 houses before finding our little dream cottage in Old Naples. They took personal interest in making from finding our home to how we would manage it from 1300miles away. They take personal care with our entire family. Made purchasing in Naples easy. I'm sure we will do it again with them."

"I hired Chip, Michelle and Sam for a particularly unique city of Naples waterfront property I had that not a lot of people have knowledge of. They on the other hand, have knowledge and have marketed and sold several properties in this small subdivision. I first met Chip when he was working an open house on a listing that he had next door to me a couple years ago. He sat at that house for an open house every single weekend......Every ........single........weekend........Week after week after week. Tenacious. That particular house was a really tough sell with many illegal build outs. It was the sheer determination and upbeat attitude that Chip has that made me know without a doubt that if I ever were to sell one (of my two) properties I had in Avion Park, it would definitely be their team. Sure enough a day came along that I decided to sell what was a unique floor planned three story old Florida style home in a waterfront subdivision hardly anyone heard of. Tough enough, also Behind Naples airport to boot! Houses in Avion Park didn’t used to sell very fast until Chip got into the mix. This house also had a family (tenants) living there at the time, which sure didn’t make showings any easier either.  I could go on and on about how responsive they are as a team, how courteous they are, their constant open availability to clients, their professionalism but I can’t give a higher praise than to simply say they get the job done. They simply deliver 110% all the time.  That house sold in I think 98 days. Probably a record listing / sale time for Avion Park.  I’ve bought and sold a lot of properties over 38 years in Naples. I’d hire them again in a second. If you’re thinking of hiring a solid realtor firm that delivers, you need to look no further than this team. Simply the best."

"Sam has been exceptionally focused upon finding for us what we were looking for, totally honest in her advice and very active in pursuing the purchase on our behalf. We could not ask for better service, we highly recommend her as an exceptional realtor."

"Sam was very knowledgeable about listing’s in our area and was very patient with us as we were very picky with what we wanted to spend and what we were looking for as this was our first home. She not only helped us find our first dream home but will soon be helping us sell and find our next dream house as my family needs something bigger."

"Chip, Michelle and Sam were a dream team listing and selling our Condo. So professional and so fun!"

"Chip and Michele are a pleasure to work with. They helped us find our home in a great location near some of the best schools in the area. Their work ethic is truly exceptional and we appreciated their honest and straight forward advice when purchasing our home."

"Chip, Michelle and Sam did a beautiful listing of our home and we were under contract within a week. Thank you guys!"

"Chip and Michelle were phenomenal to work with! High energy, a positive work ethic and a willingness to get the job done. We felt they listened to our needs, were well informed and were an absolute pleasure to work with! We would recommend them to anyone!"

"Sam Wells was our purchasing agent. As a former builder of homes and a building and property code inspector, Sam quickly learned what I look at other than simply the cosmetic appeal of a home. She became so aware she was pointing out issues or potential problems before I saw them. She helped us throughout the purchase and after of our home. She was one of the best realtors we ever had the pleasure to have work for us. If we ever purchase again or just sell, Sam is our choice to handle the transaction."

"While I was in Naples last week, I was looking for investment properties for a client. I had to call a bunch of different real estate professionals in the area for different places we were considering. While we didn't buy a place through the Harris | Peppe | Wells, I wanted to post a great review for them. Why? Because not only were they great to deal with on the phone, they were happy to help with information about the Naples area as well. I loved that they were available to speak with me about several different properties as well as the areas that they were in. I'm not from Naples, so I am still learning the areas and such around the city. They were more than helpful and I would happily recommend them to anyone looking for a place in the Naples area. I'll be calling them again for help whenever needed."

"I have worked as a Managing Broker for many years before I had the pleasure of meeting Chip,  Michele & Sam. In my experience, they rank in the top 1 % of agents I have worked with when it comes to professionalism and customer service. Their dedication to their buyers and sellers is without comparison. This coupled with their extensive experience in the SW Florida market, Naples in particular, has earned them a position as one of the top teams in the area. You are guaranteed an exceptional real estate experience."

"Sam Wells has been a true asset to us on all our real estate transactions throughout the years. Knowledgeable. Respectful. Successful. I highly recommend Sam if you're in the market to purchase a home in Naples Florida."

"I couldn’t be more pleased with Harris | Peppe | Wells of Coldwell Banker; Naples, FL.  Their team diligently worked on a unique and challenging listing situation where they quickly found a buyer and performed all the necessary activities for the closing deadline.  Their support and counsel was invaluable and I’m grateful for their attention they provided my company and its clients."

"Chip Harris and Sam Wells are Awesome!  Having never been to Naples.  Both Sam and Chip showed my wife and I the Naples Area.  Over the course of one patient year and many visits,  both Sam and Chip were there for us.  They answered everyone of our email, text, or phone questions.  They gave us the space to explore and decide, offering their expertise along the way.  Both my  wife and I were so pleased with the local knowledge and expertise that Sam and Chip offered!  They started as our realtors, we felt they finished as our friends!  We strongly recommend both Sam Wells and Chip Harris if you are considering relocating to the Naples area!!!"

"Thank you for a great Naples Real Estate experience. Your team excels in communication which made the setup and execution of the transaction go smoothly and on schedule. Without your knowledge of the local market the timely sale wouldn't have occurred. Thanks Again!"

"Couldn't recommend this team more highly! Chip, Michele and Sam are amazing. We spent MANY hours with Sam and her good humor, market knowledge, and patience as we considered a wide variety of options were unbelievable. It was a great experience and we'll miss regular visits with our friends at Coldwell! Now we can't wait to move to our perfect new nest!"

"Chip and his team took the time to educate me about The history of Naples and the layout of the area to better educate me before picking a home. The PATIENCE and time they spend with me was remarkable. I highly recommend this team for helping you pick your new home.  "

"Sam Wells - simply the best real estate professional we have ever encountered. I don't say that lightly. Sam was ALWAYS responsive to my texts / emails. That for me was entirely different than my past real estate agent experiences. She understands the market. She is supportive and LISTENS. We truly felt that she was with us the entire time. Listings are not solely words on a page to Sam. We truly felt that she understood our needs, counseled us properly and was by our side the entire time. If you are in the market for a real estate agent and group to represent you, please reach out to Sam before signing with anyone else. Sam's customer service will far exceed your expectations. We were simply amazed at her concern and dedication to our listing. For as long as I remain in Naples, I will always reach out to Sam first."

"Second time using Sam. I have had many experiences with real estate agents over the years. In all honesty, I've never encountered a more dedicated, more responsive and more caring agent than Sam. Customer service and responsiveness has always been a huge part of choosing the right agent to represent me. My past history has been: the agent takes the listing and then you hear nothing until an offer. I engaged Sam via text / email many times over the nine months we worked together. She never failed to respond promptly. She offered great advice. She was reassuring. She was confident in her decisions and actions. And most importantly, I genuinely felt that she was with us the entire time. She truly seemed to care about our situation. She truly took this personally. I have told many people about her ability and should I ever have a need for an agent again, I know exactly who to call. She has integrity. She stands by her work. She will see you succeed."

"Do you want the best Realtor ever?  I have bought houses before, but never have I had as much trouble as I did this time. The mortgage company was hard to communicate with, everything was left to the last minute, and I was never sure the funds would be there the day I was closing. But with the help of The Naples Real Estate Team, I got through it. Chip helped us picking the house and Sam helped at the closing. Every time I reached out them, they were there to help. They did more than I would have expected. I very rarely right reviews, but I had to this time. Thank You"

"Congratulations to Sam Novita Wells. She sold our former residence today. She survived Me for just under 4 months as a client( Seriously that deserves applause).  She’s an amazing woman and we just love her. Again, thank you Sam for putting up with me. Your professionalism and humor are tops. You’ll always have a place in our hearts and we will always have your back. You are a Top Real Estate Agent!!!"